CBCI Blog

What if you could consult with a doctor at your pharmacy?

Posted by Émilie Hébert on January 27, 2012 at 9:30 AM

Physicians access at the pharmacyWe need more efficient healthcare delivery

I need more efficient healthcare delivery. With full-time work and two kids under the age of 5 attending school and daycare. Yes, you’ve guessed it, they get sick. 2011 was awful, thankfully our pediatrician sees the kids pretty rapidly, but that is not the case for everyone. But sometimes I wished I could have received quick consultation at the pharmacy directly for these minor ‘bobos’ and not have to wait for the consultation. Not only that, picture this...take two kids in and out of their car seats multiple times. In from school, in from daycare, out to see the pediatrician, back in to the pharmacy, in and out again. I was just exhausted. They are all better now.

Consultations Available at the Pharmacy

Combining the availability of a physician at the pharmacy is exactly what Cisco and Swisscom are doing. They’ve launched a pilot project to equip 200 pharmacies in Switzerland with Cisco TelePresence® visual communication systems enabling the access of advanced telemedicine services. Patients will be able to receive a formal and documented initial consultation (triage) with a physician over a video link at a pharmacy.

This idea gets my vote for sure! And probably the vote of many other parents out there. It is a simple concept. The Cisco TelePresence system connects pharmacy consulting rooms with physicians at MEDGATE, Switzerland's center for telemedicine. At each end of the link there is an Cisco TelePresence EX90 system equipped with a microphone, a camera and a 24-inch full-HD display (Available at CBCI Telecom). The physician and patient can see and hear each other as if they were sitting in the same room. For the patient, the experience is like visiting the physician in-persons; for the physician, it is easy to make a visual assessment of the patient's problems. The system has a touch screen for simple operation.

The Cisco EX90 systems are quite user friendly but support can be required. CBCI Video Managed Services would be the glue that would make this stick together. By letting CBCI Telecom manage the systems in a cloud environment remotely,  it would relieve the pharmacies and physicians from having to invest in the videoconferencing infrastructure and support staff. Making it easy and efficient for all to use.

This is just another demonstration on how Telepresence can make our life better. Let us know what you think.

Interested in more information on CBCI Video Managed Services?

Reference Press Release: Cisco TelePresence Enables Physician Consultations in Pharmacies

Demo film (not available in English): www.netCare-Apotheke.ch

Topics: TeleHealth, News

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